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Customer Service FAQ

Frequently Asked Questions


ACADME accepts the following payment methods:

  • Credit Cards: Visa, MasterCard
  • Visa debit

To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify that the URL for the page you are on includes "https" at the beginning. Most browsers offer additional security alerts as well.

At this time all products are shipped directly to your address. However, ACADME customers have the benefit of returning products to any memoryexpress retail store across Canada.

Please refer to our return & exchanges page for more info.

Still can't find what you're looking for?
Contact our sales or customer service teams below.