Returns & Exchanges

• ACADME returns & exchanges must be processed at a memoryexpress retail store.
• Returns & exchanges are valid within (15) days of original purchase date for most products unless otherwise specified. 
• Returns must be undamaged / unmodified and complete with all original accessories. Returns will not be accepted on items that are missing packaging or accessories or that have been physically altered, modified or damaged. ACADME and Memory Express also reserves the right to refuse returns deemed to be an abuse of our return policy.
• Refunds by credit card can take between two and 90 days depending on the credit card issuer's refund policy, but normally take between five to ten business days.
• Environmental levies may be charged where applicable. 

Warranty

• ACADME and Memory Express will help facilitate the return of defective product(s) to the manufacturer for repair or replacement at no cost to our customer with in the first year, unless otherwise specified.
  • Clearance items this period is thirty (30) days, unless otherwise specified.
• Warranty may be void for product(s) with excessive wear or used outside their intended purpose (i.e mining / farming).
• Within the warranty period ACADME and Memory Express will facilitate the return of defective product(s) to the manufacturer for repair or replacement at no cost to our customer.
  • Some manufacturers may require customers to contact them directly for warranty support.